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Privacy Policy

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, we inform you of the following.

 

AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES, is responsible for the use and protection of your personal data, in this sense and in compliance with the legal obligations established in the Federal Law on Protection of Personal Data Held by Private Parties, through this instrument the users are informed holders of the data, the information that is collected from them and the purposes that will be given to said information.

 

Purposes for which personal data is collected:

The personal data we collect from you will be used for the following purposes, which are necessary to specify our relationship with you, as well as to attend to the services you request, based on the relationship with each owner.

  • Information about our services.

  • Identify you as a customer and/or supplier.

  • Contracting of services.

  • Address complaints, comments and/or suggestions.

  • Billing.

  • Contact you, your contacts and/or references

  • Carry out necessary internal procedures related to the commercial and/or contractual relationship.

  • Know the owner, conduct research and socioeconomic studies to verify information provided by the owner.

  • Make clarifications and follow-up on payments or any other situation derived from the services provided by AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES; register and update the data in the internal business administration system, for access to Personal Data by authorized persons; generate a record in the customer and/or prospective customer database, which will be kept for the duration of the business relationship; register them in your accounting system and in the electronic invoice control system for access to Personal Data by authorized persons.

  • Register the supplier's profile in the internal administration system for access by authorized personnel, which will be kept for the duration of the business relationship; register them in your accounting system and in the electronic invoice control system for access to Personal Data by authorized persons.

  • Store in different databases the image, as well as the information of the visitors to the address of AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES,   in order to maintain control of the entrances and exits of those who visit our facilities, which is part of the security measures adopted within it.

  • Provide additional communications, information and promotions, launch of new services, image changes, newsletters and news.

  • Mass mailings of email marketing.

  • Commercial prospecting (if you are a prospective client)

  • Send certain mandatory service communications, such as welcome letters, payment reminders, payment confirmations, appointment confirmations, and announcements.

  • To evaluate the quality of services, as well as to carry out satisfaction surveys.

  • In the cases in which our systems serve as facilitators or tools to comply with any law or its regulations, your data will be treated in accordance with article 10 of the Federal Law on the Protection of personal data held by individuals.

  • To inform and/or invite you to participate in events organized by AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES , or where we participate.

  • Follow-up on issues related to the above purposes.

 

Consider that not all of the above information is collected in all cases, which is due to the fact that not all of the information can be provided by the respective Owner or required for the provision of the service. 

 

Personal data collected from the Holder:

To carry out the purposes described in this privacy notice, AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES   may use and/or collect Personal Data from the Owner such as full name, nationality, date of birth , marital status, federal taxpayer registry, unique population registry key, official identification, image of the holder when accessing the facilities of AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES , through security cameras (video and surveillance), address, telephone numbers mobile or landline, email, position or position held in an organization, economic activity and patrimonial information, account number; personal data that will be collected according to the relationship with each holder, the personal data mentioned corresponds to:

 

  • Personal identification data.

  • Personal contact information.

  • Personal patrimonial and/or financial data.

 

AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES may collect your data indirectly when we obtain information through public access sources or permitted transfers. In the event that you contact us through our website or social networks; We may treat the information contained in your public profile of the social network in question, as well as the content of your publications.

Likewise, we inform you that, for the purposes of what is stated in this privacy notice, AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES , may process the personal data of third parties as personal references, so that by providing the personal data of said third parties For AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES to contact you by physical and/or electronic means, you acknowledge that you have obtained the required consent in terms of applicable regulations.

AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES , undertakes not to transfer or share the Personal Data referred to in this Notice, in favor of third parties, except in the event that it is necessary to comply with the purposes of this notice, or necessary in compliance with a requirement of authority.

AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES will use your personal data strictly in accordance with the purposes set forth in this PRIVACY NOTICE and for as long as necessary in accordance with the applicable legal provisions. Likewise, you can contact us at any time in the indicated means, to answer any type of doubt, clarification or suggestion regarding your personal data.

 

You have at all times the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); In the same way, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, the respective request must be submitted by   through the following email: ad@arqdigitalmx.com, by sending a letter to the aforementioned email, which must contain:

 

  • Name of the owner and address or other means to communicate our response.

  • Valid official identification of the holder, and where appropriate, of his representative

  • Clear and precise description of the personal data of which you seek to exercise your ARCO rights.

  • Any other element or document that facilitates the location of personal data.

 

In the event that the information/documentation is erroneous or insufficient, AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES may require the missing elements to process your request, within 5 business days of receiving your request. You will have 10 business days to meet said requirement, counted from the day after you received it. In case of not responding within said period, it will be considered as not presented.

If your information and/or documentation is correct and contains all the necessary elements to process your application for ARCO rights, AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES   will give you an answer within 20 business days following the date of receipt of your request. If your request is valid, it will be effective within 15 business days following the date on which the response is communicated.

 

It is worth mentioning that at any time you can revoke your consent for the use of your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the conclusion of your relationship with us.

To revoke the consent that you grant in this act or to limit its disclosure, you must do so by sending an email to the address ad@arqdigitalmx.com. The requirements to accredit your personality, as well as the procedure and response times to attend to your request, will be governed by the same criteria as the immediately preceding section.

 

AD ARQUITECTURA DIGITAL DESIGN AND CONSTRUCTIONS , uses various technologies to improve the efficiency of its websites, including artificial intelligence and your experience when browsing these sites. These technologies include the use of third-party "cookies." Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that can later be used. This information allows us to identify you and save your personal preferences to provide you with a better browsing experience. We remind you that you can disable or adjust the use of "cookies" by following the procedures of the internet browser you use.

Modifications to the privacy notice:

AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES reserves the right to make changes or updates to this privacy notice at any time. Said modifications will be available to the public through the site www.arqdigitalmx.com. We recommend that you periodically visit our website to stay informed of such updates or modifications.

 

AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES will adopt each and every one of the administrative, physical and technical security measures necessary to safeguard your personal information, established in the Data Protection Law, in order to protect the personal data that you voluntarily provide us, of any damage, loss, alteration, destruction or unauthorized use, access or treatment. AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES , even after the end of the relationship with the owner of the personal data, undertakes to keep the confidentiality  of the same.

 

We promise not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties, as well as to carry out this transfer in the terms established by that law. .

 

 

The use of our website implies your acknowledgment and acceptance of this Privacy Notice, which will contain in its final part the date of its last modification. In relation to the foregoing, AD ARQUITECTURA DIGITAL DISEÑO Y CONSTRUCCIONES, reserves the right to modify the terms and conditions of this Privacy Notice, an action that will be published through our website, at: www.arqdigitalmx.com, to which you will have access anyone who is interested. In any case, we recommend that you review this privacy notice every time you use our website, in order to know the changes, modifications or updates that it undergoes.


This Privacy Notice is governed by the Data Protection Law, its Regulations and other applicable ordinances in the United Mexican States and its acceptance implies your express submission derived from it.

 

Last update: July 2021.

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